Privacy Policy

Who we are

Black Diamond Detail Center (Black Diamond Detail) is a car wash and auto detailing business based in Kaimakli, Nicosia, Cyprus. This Privacy Policy explains what personal information we collect when you use our website or services, how we use it, and the rights you have over that information.

Please note: This is a standard draft policy. Because data-protection law is fact-specific, you should have it reviewed by a qualified lawyer before publishing it as final.

Information we collect

We may collect and process the following personal information:

• Contact details: name, phone number, email address and vehicle registration when you call, message, book online or fill in a form.
• Booking information: preferred date, time, service type and any notes you provide through our booking partner.
• Payment information: we do not store card numbers. Card and mobile payments are processed by our payment providers in line with their own privacy and security policies.
• Technical data: IP address, browser type, device information and pages visited, collected automatically when you browse our site.

How we use your information

We use your personal information to:

• Provide the detailing and car wash services you request.
• Confirm, manage and remind you about appointments.
• Respond to enquiries and provide customer support.
• Improve our website, services and customer experience.
• Comply with legal, accounting or tax obligations.

Our legal bases for processing under EU data-protection law are typically: performance of a contract with you, our legitimate interests in running the business, your consent (where requested), and compliance with legal obligations.

Sharing your information

We do not sell your personal information. We share it only where necessary to operate the business:

• Booking platform: appointments made through our booking page are handled by our third-party booking provider.
• Payment processors: card, contactless and mobile payments are handled by regulated payment service providers.
• Maps and analytics: our site may embed Google Maps and use analytics or similar services that place cookies or process technical data.
• Legal requirements: we may disclose information if required by law, court order or competent authority.

Cookies and tracking

Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site, and improve performance. You can manage or disable cookies through your browser settings.

Your rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information, and to object to processing or request a copy in a portable format. To exercise these rights, contact us using the details below.

Data retention and security

We keep personal information only for as long as needed for the purposes described above or as required by law. We use appropriate technical and organisational measures to protect your information, but no online service can guarantee complete security.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

Contact us

If you have questions about this Privacy Policy or how we handle your data, please get in touch: